The Executive Director is the steward of Shrewsbury Youth & Family Services, Inc. ( SYFS) as the agency works to carry out its mission to “work in collaboration with others to provide counseling, prevention, education, and social services to strengthen and enhance the lives of Shrewsbury residents.”
To this end, SYFS has maintained strong community partnerships with town government, the police, the schools, churches, courts and other agencies. This position is responsible for the management and administration of all SYFS policies and programs, including a staff of approximately 10 employees, multiple graduate and undergraduate interns (varies from 4-8 per year), numerous volunteers and a budget of approximately $350,000.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Leadership & Management
Works in cooperation with the Board of Directors and is accountable to the Board for development and implementation of all programs/policies of SYFS. Prepares and submits an annual agency budget for Board approval; then is responsible for administering these funds and providing the Board with regular status updates on the finances of the agency, in conjunction and cooperation with Board Officers, especially Board Chair, and Treasurer. Negotiates contracts, memorandums of understanding (MOU’s), and working agreements between SYFS, the community, and other agencies. Works with the Board on assigned Board Committees, Subcommittees, and Ad-Hoc Groups to perform functions for the agency. Facilitates agency’s Annual Meeting, and ensures Board’s bylaws and constitution are followed. Prepares and produces agency’s Annual Report, including ensuring production of Annual Financial Reports (Statements of Financial Standing, Audits, etc.), tax reports, and other financial documents. Recruits, orients, and cultivates Board Members, in accordance with Board Officers. The Executive Director is responsible for monitoring and evaluating the ongoing effectiveness of each program / service component under SYFS. Responsible for hiring, coaching, development, supervision, and/or termination of all staff, interns, volunteers, and other personnel. Responsible for implementing a system for evaluating all staff member’s performances in accomplishing the objectives of the respective staff positions. In consultation with Senior Clinical Coordinator and Board of Directors, provides clinical direction for SYFS. Responsible for the development and implementation of the agency’s personnel policies. Provides direct services to SYFS clients on an as-needed basis. Responsible for overseeing the careful and cost effective use of SYFS’s facility and equipment. Oversees the procurement of agency materials, program supplies, and other facility needs. Other duties as assigned.
Fundraising & Communications
Works with Board of Directors, the development associate, and community volunteers to generate fundraising activities to support SYFS programs. Maintain and expand revenue generating and fundraising activities to support existing program operations and new initiatives. Responsible for cultivating and maintaining positive relationships with donors. Responsible for overseeing efficient use of donor database. Identify and recruit community volunteers to provide leadership in various fundraising and program activities. Responsible for the planning, writing, and implementation of grants submitted to public and private funding sources. Ensure the smooth management of grants, including timely payments, quick response to grantee inquiries, and efficient problem solving. Responsible for reviewing new grant opportunities, including assessment of eligibility and risk assessment. Serves as public face of the agency, and actively represents SYFS to the community at large. This includes communications with local media, local officials, and general public. Manage the development, distribution, and maintenance of all print and electronic communications, including newsletters, annual report, brochures, and the SYFS website. Coordinate and organize annual meeting that engages the community and various stakeholders.
Planning & New Business
Lead the effort every three years, in conjunction with the Board of Directors, to update the Strategic Plan for the agency. Responsible for the process of planning and organizing SYFS programs (i.e. especially the establishment of the Annual Goals and Objectives). Present new program initiatives to Board of Directors, including cost/benefit analysis. Represents SYFS with other policy and legislative groups by participating on various boards, councils and task forces.
Prior experience as a senior executive and/or supervisor in managing and administering a non-profit organization, or program components comparable in size to SYFS. Prior experience in working in human services organization, preferably an agency that delivers clinical services. Demonstrated ability at fundraising, grant writing / administration, and knowledge of local, state and federal sources of funds. Excellent communication skills (written and verbal) and a proven record of successfully working with other groups and stakeholders. Excellent marketing and advocacy skills, with firm grasp of marketing and outreach techniques; strong familiarity with new technologies. Experience with database management, email, Microsoft Office, Excel, social media and website management. Experience in working with policy makers, including the legislative bodies to advocate for children, adolescents and their families.
DESIRED / PREFERRED TRAITS AND CHARACTERISTICS
Creative, collaborative, and flexible approach to program development, personnel management and client treatment Strong work ethic Adaptive and flexible, willing to perform a wide variety of tasks/duties Participative leadership style Extremely organized and detailed-oriented Superb time management skills Ability to work both independently without close oversight, but also a team player who will productively engage with others Effective ability to work with people (clients, partners, stakeholders, donors, etc.) of all ages, personalities and backgrounds Professional demeanor and values confidentiality/privacy of all clients, stakeholders etc. Seeks opportunities to collaborate
EDUCATION and/or EXPERIENCE
Bachelor’s Degree required, Master’s Degree preferred, in Counseling, Social Work, Public Health, Non-Profit Management or Business Administration
Prefer nonprofit or human services management experience
Prefer, but not required: Massachusetts license as either LMHC, LSW, LCSW or LICSW
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240 Maple Avenue, Shrewsbury, MA 01545 email@example.com - 508-845-6932 Office Hours: M-F, 9-5PM
Shrewsbury Youth And Family Services, Inc. is a registered 501(c)3 non-profit.